Sonesta Select Detroit Auburn Hills

設施：不錯 衞生：不錯 環境：不錯 服務：不錯

Was excited to take my son on a spring getaway and to a hotel with a pool. After seeing our room the pool was a NO. We opened our fridge to put our drinks away and there was a box of stinky pizza in there. The box was wet and the smell would knock you out. The pizza had been there awhile no doubt. Called the front desk immediately and she said IF housekeeping was there they would come take care of it. Not much later a man came up and got it and cleaned it up but the smell still lingered the 2 nights we stayed..gross! Therefore we didn't use the fridge at all. Also when we arrived I asked the girl at the desk if breakfast would be served in the morning (Friday) and her answer was "she really didn't know" The girl that checked us in though was nice so I do have to give her credit. However, the next night which was Fri night after playing late night Top Golf down the road and me being exhausted and using my walker as I'm recovering from an injury, I park the car, mind you out room is in the very back and far away from the office out key card don't work to get into the building! I should have known because plenty other reviews say there was key card issues. We had to walk all the way to the office late at night with my walker to get a new key. The lady who said she was night manager was not a pleasant person at all, matter of fact she was pretty sarcastic. Whew, finally back to the room and the toilet breaks. Save your money for a nicer place!

The listing states a complimentary breakfast. There was no breakfast. For about an hour during check-in, there was front desk clerk available.