Park Inn by Radisson Astana, Kz

Park Inn by Radisson Astana, Kz Reviews

Park Inn by Radisson Astana, Kz

Sary Arka Street 8-A, Astana, 010000, KazakhstanView Hotel Details
Park Inn by Radisson Astana, Kz
Park Inn by Radisson Astana, KzPark Inn by Radisson Astana, KzPark Inn by Radisson Astana, Kz
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Guest Reviews of Park Inn by Radisson Astana, Kz

8.0/10
Very Good
36 review
Verified reviews
Location8.3
Amenities8.1
Service7.9
Cleanliness7.6
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All reviews(36)
Positive reviews(27)
Reviews with photos/video(3)
Negative reviews(6)
Nick9!
Standard Room
Stayed in May 2025
Business traveler
5 review
7.0/10
Posted on Jun 18, 2025
The hotel needs some renovation, you could’ve found better options for a much smaller amount of money… The floors in the rooms should also be cleaned up and the were also an empty pack of body wash…
Guest User
Standard Room
Stayed in Nov 2024
Business traveler
45 review
6.0/10
Posted on Jan 3, 2025
Environment: Beautiful and comfortable environment, Facilities: Complete facilities, everything you need. Sanitation: Good hygiene, but the cleaning time is too late! Service: Very good service, good attitude. Breakfast is very rich!
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Nujianxiaokuangsha
Superior Room
Stayed in Mar 2024
Business traveler
9 review
9.0/10
Great
Posted on Apr 21, 2024
Advantages: There are many shopping malls within 3 kilometers, there is a supermarket downstairs, and there is a fast food restaurant opposite. Disadvantages: The room has a bathtub, and it is a bit inconvenient to take a shower. The breakfast is very ordinary and not as good as eating directly in the supermarket. The mattress and pillow are OK, but the bed legs are a bit crooked.
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Response from Property: Dear Guest      Thank you for taking the time to share your feedback from your visit to Park Inn By Radisson Astana.       We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana, I look forward to welcoming you back.Sincerely,Rustem SharipbayevSenior Service ManagerPark Inn By Radisson Astana
Guest User
Standard Room
Stayed in Jun 2024
Business traveler
25 review
9.0/10
Great
Posted on Jul 19, 2024
It's pretty good for business travel.
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Response from Property: Dear GuestThank you for taking the time to share your feedback from your visit to Park Inn by Radisson, Astana.            We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel, Astana, I look forward to welcoming you back.Sincerely,Rustem SharipbayevSenior Service ManagerRadisson Hotel, Astana
Xinyehe
Standard Room
Stayed in May 2025
Business traveler
4 review
8.5/10
Very Good
Posted on Jun 4, 2025
乾淨,安靜,但被子不怎麼舒服。
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Ivan T
Stayed in May 2025
Couple
4.0/10
Posted on Jun 10, 2025
This hotel is clearly past its prime. While the location is excellent and the staff are genuinely friendly and helpful, unfortunately, these are the few positive aspects. The rooms - whether a standard room or a suite (we experienced both) - are noticeably worn and tired. The Wi-Fi was barely functional, with the connection dropping every couple of minutes, making it impossible to get any work done. Storage space is inadequate, and much of the equipment, such as the tea pots, appears outdated and long overdue for replacement. Breakfast was particularly disappointing - so much so that we chose to eat elsewhere, as the hotel’s offering was simply subpar. What makes this even more frustrating is the genuinely good personnel, who clearly do their best despite these shortcomings. However, a hotel cannot thrive on friendly staff alone, and significant improvements are needed to bring this property back to a competitive standard.
Response from Property: Dear guest, Thank you so much for choosing Park Inn By Radisson Astana. Please, accept our deepest apologies for any inconveniences that you have experienced. We always appreciate when our guests share their impressions as it helps us to improve our services and bring it to even higher level. Special thanks for all of the positive moments mentioned in your review about our property. We sincerely hope to welcome you again on your next visit at Park Inn By Radisson Astana! Kind Regards, Park Inn By Radisson Astana hotel team
tpaul250285
Stayed in Mar 2024
Business traveler
8.0/10
Very Good
Posted on Apr 21, 2024
Hotel is well situated, amenities were adequate for work related matters. Breakfast, coffee shop and lobby is suffice for all one’s needs
Response from Property: Dear Guest ! Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Astana . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana , I look forward to welcoming you back. Sincerely, Rustem Sharipbayev Senior Service Manager Park Inn by Radisson Astana +7 7172 670 777
Guest User
Stayed in Apr 2023
Family
10/10
Outstanding
Posted on May 10, 2023
Very comfortable short stay and friendly staff. We couldnt take breakfast due to early flight so the hotel provided us with a very generous breakfast box to take away. Bed and pillows are very comfortable, room temperature as well.
Response from Property: Dear Guest ! Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Astana . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana , I look forward to welcoming you back. Sincerely, Rustem Sharipbayev Senior Service Manager Park Inn by Radisson Astana +7 7172 670 777
Guest User
Stayed in Mar 2023
Business traveler
10/10
Outstanding
Posted on Apr 23, 2023
I would highly recommend for staying in this hotel. It is very near to the river so you can freely walk that side and have amazing experience. Hotels staff is very kind and helpful and they helped me a lot in getting taxis.
Response from Property: Dear Guest, Thank you for your feedback regarding your stay at Park Inn By Radisson Astana. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regards, Rustem Sharipbayev Senior Service Manager Park Inn By Radisson Astana +7 7172 670 777
Guest User
Stayed in Jan 2023
Business traveler
10/10
Outstanding
Posted on Feb 27, 2023
I had a very good long-term stay at the Park-Inn in Astana. The staff was very nice and friendly. i would particularly like to thank Ms Valentina Cherkassova, the Sales Manager, for promptly accommodating all requests. I will come back!
Response from Property: Dear Guest! Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Astana . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana , I look forward to welcoming you back. Sincerely, Rustem Sharipbayev Senior Service Manager Park Inn by Radisson Astana +7 71 72670 000
Guest User
Stayed in Dec 2022
Other
8.0/10
Very Good
Posted on Jan 31, 2023
Good hotel for staying in Astana. Clean. Friendly staff. I wish there was no smoking floors. Coffee in the rooms would have been good too, but there was only tea. Location is quite good. Not too kid-friendly: bathroom soaps and shampoos located too high for kids to reach.
Response from Property: Dear Guest, Thank you for choosing Park Inn by Radisson Hotel Astana! It was great that you posted your review here. We hope that your next stay also will be with us. Best regards, Samgat Jenisov Director of Operations Park Inn by Radisson Hotel Astana +7 7172 67 00 00
Guest User
Stayed in Nov 2022
Business traveler
10/10
Outstanding
Posted on Dec 13, 2022
This was my first corporate stay. Both front desk (staff) and hotel customer manager were friendly, helpful and welcoming. Mrs. Valentina was very kind and attentive during our big corporate group stay. Nice lobby and hotel, also my room, was clean. Conveniently located. Within distance to Major attractions and more. Great for value in Astana.
Response from Property: Dear Guest! Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Astana . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Astana , I look forward to welcoming you back. Sincerely, Rustem Sharipbayev Senior Service Manager Park Inn by Radisson Astana +7 71 72670 000
adiletmatichshev
Stayed in Aug 2024
Business traveler
6.0/10
Posted on Sep 22, 2024
The hotel is good, everything is great and I liked it. The food is great, the gym is great, the location is great.
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Response from Property: Позвольте поблагодарить Вас за выбор отеля Park Inn By Radisson Astana и за то, что нашли время и поделились своим впечатлением. Мы очень рады, что Вы остались довольны проживанием. Мы каждый день работаем над повышением качества обслуживания, и нам очень приятно, что наши усилия не остаются незамеченными. Надеемся в скором времени вновь приветствовать Вас в отеля Park Inn By Radisson Astana. С Уважением и наилучшими пожеланиями,
723mikalaih
Stayed in Apr 2024
Business traveler
10/10
Outstanding
Posted on May 26, 2024
Excellent value for money for business travel. Good area of ​​the city. Great breakfast. Polite staff. Heated floors in the bathroom - great idea!
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Response from Property: Dear Guest, Thank you for your feedback on your stay at the Park Inn By Radisson Astana. We are glad to hear that you enjoyed your stay with us and hope to see you soon. If you require any further information or assistance, please do not hesitate to contact us. Best wishes, Rustem Sharipbayev Senior Service Manager Park Inn By Radisson Astana
yhanch950460
Stayed in Jan 2024
Business traveler
10/10
Outstanding
Posted on Feb 25, 2024
Excellent hotel, everything is clean, comfortable, good tasty breakfast, excellent location, I will definitely stay there next time. Clean, comfortable, wonderful staff. Thank you for a wonderful hotel. Keep it up!
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Response from Property: Уважаемый Гость ! Благодарим Вас за отзыв о пребывании в отеле Park Inn By Radisson Astana . Мы рады слышать, что Вам у нас понравилось, и надеемся на скорую встречу с Вами. Если Вам потребуется дополнительная информация или помощь, обязательно обращайтесь к нам. С наилучшими пожеланиями, Рустем Шарипбаев Senior Service Manager Park Inn By Radisson Astana