Georgioupolis Resort & Aqua Park

I’m honestly shocked by the experience we had at Georgioupolis Resort Aqua Park & SPA, which claims to be a five-star hotel but fails miserably to meet even basic standards of hospitality. While some of the lower-level staff were kind and upgraded our room for my birthday, everything else went downhill fast. There was no Internet for four days — completely unacceptable in 2025, especially at a resort on an island where guests rely on connectivity. I paid for a room for three people and was charged extra, but my daughter was forced to sleep on a folding bed — hardly what I expect from a so-called five-star hotel. The shower flooded every single time we used it. Despite informing staff repeatedly, nothing was fixed. On the fifth night, when I finally insisted on help, reception told me there was no maintenance after 10 PM and that I had to deal with the water myself — I spent the night cleaning the floor! To make matters worse, when I tried to express my frustration to management, I was dismissed. The manager never called me as promised. When I finally spoke with him in person, he had the nerve to say I was “attacking him” simply for calmly explaining my issues. Not only was there no accountability, but not a single sincere apology was offered for their failures. This hotel lacks basic communication, respect for its guests, and clearly does not operate at a five-star standard. This was a deeply frustrating experience and I would strongly warn others against booking here. One star is generous — this hotel does not deserve your money or your trust.

One of our best holidays ever! The hotel is amazing – it offers everything you need and all the facilities are modern, tidy, clean and very well maintained. The food and drink options were wonderful – diverse, fresh and delicious. The thing that makes this hotel stand out though is the staff and the management! They were always there for us! They would smile, friendly answer, advice and fulfil all our asks. The hotel director was everywhere, making sure that the guests are well cared for… he even bid goodbye with us personally. We stayed in two bungalows with private pools and they were fabulous. It is a family hotel but very quiet and relaxing. The clear warm sea, golden sand beach and sunsets are stunning! We’d also highly recommend the private dinner experience on the beach. It was brilliant and made us feel so special. In overall, great holiday in everyway!

Beautiful rooms and spaces.. Friendly staff.. Main restaurant's food was great!! Electra bar too!. Waterpark was fun! Animation is really pleasant. Great for families.. Spacious beach area and nice location to move around. Wish we could stay longer!