Georgioupolis Resort & Aqua Park

Excellent and relaxing Massage. I booked one Massage for me. And the Spa offers also some Kids Massage which was also very good reviewed from my daughter. Thank you!

We booked the presidential suite for 6 days, we checked in at midnight, our room was inhibitable due to suffocating smell of sewage and rot, the reception on duty employees acknowledged the problem but he was with no authority to change the room or find a solution. I barely slept for few hours before spending the rest of the early morning at the reception. At 9:30AM the hotel finally moved us to another suite with bad sewage smell but not as suffocating as the first room. We kept complaining about the smell the entire 6 days with no solution. Every single employee who visited the room (including cleaning ladies from different shifts, swimming pool maintenance guys and reception employee) acknowledged the foul sewage smell, the only person who did not smell anything was the hotel manager and general maintenance manager (probably not to acknowledge the problem and hence find a solution or compensation). We had to leave the room as many hours as possible all day and just sleep in the sewage smell in a 5 star hotel in presidential suite!!!! This has affected our entire stay despite the hotel many facilities (access to beach, aqua park and many swimming pools). However, the hotel can no way be rated as 5-star hotel as it misses any sense of luxury (as simple as tissue box is not available inside the room, also the bathroom door knob was broken and the shower drainage was blocked - the hotel has fixed all these issues later); if you consider this hotel as all inclusive five star hotels compared to the ones in Italy, Turkey or Egypt, then you will be disappointed. On positive term, the available facilities and restaurant outlets are all decent and good, the hotel is clean and the service in restaurants and bars is okay. The hotel location is not the best, the whole Georgupolis area is not served with Taxis or easily accessed public transportation, renting a car is a must if you decide to come to this area. Taxis are way too expensive.

We visited as a family of 5 in the October half term and couldn’t believe how quiet it was! Multiple times my children were the only ones around and in the pool, even though the pools were abit chilly the children still loved them! The water park was amazing and they children spent multiple hours in there also! The staff were outstanding, they went above and beyond every single day. I have never seen staff work as hard as what they did especially at meal times when it was abit busier! The rooms are very spacious and the beds are massive! Bottles of water topped up every day in the room by room service! Very good location to! We went on multiple days out from georgioupolis, lake kournas to rethymno and chania! The weather was perfect for abit of exploring! Thankyou again to all the staff for your service, we will definitely be returning customers!

We spent 6 days here in August. It's pleasant enough, and the little water park is great for children - but if you're used to 5* service, luxury and environment then this will fall considerably short. We couldn't get a space at either a la carte restaurant, so buffet style it was - food really is excellent, but it's repetitive and it's all inside (no outside seating). Rooms are OK, tiried, again nit 5* and balconies v small. Was clean though, quiet and not busy.

Georgioupolis Resort is a fantastic Hotel with a great staff, food, beach, and entertainment. The food here is good quality, and delicious, a lot of choices every day. The location is amazing, on one side you can see mountains and on the other side sea, it is breathtaking!! Everyone is very friendly, the reception is very helpful and gives clear and useful information. The hotel is also kid-friendly, the aqua park is impressive, great for kids, and safe and clean. Me and my family had such an amazing time here, and we love everything about this place!

A family run hotel to which the owners have put all their love and professionalism over the years in order to make it a gem in the area. The Resort is greatly located to one of the nicest beaches in the area, which is well ordered. The rooms are spacious with meaningful details, the staff at the reception and the restaurant really helpful and friendly. Congrats to the Chef for the exceptional food options in the breakfast and at dinner buffet!