Beware if your plans may change at the last minute. They will not budge on a refund, even if it's because the country had extreme winds and a storm that shut down roads for 2 days. The roads were closed, barricaded, and we could not travel to arrive to this property for our reservation. We were stuck for 3 nights at one hotel, instead of being there for one night, thus missing our reservation here. This property offered another night, but did not have availability until over 6 days after our original reservation, which does no good since we were home at that point. I reached out to them as soon as we realized the roads were still closed. They were not very compassionate or understanding, whatsoever. They were the only hotel to deny giving any sort of refund. It was disappointing, as I was really looking forward to staying here, so losing out on the experience and then losing out on the funds was a double whammy. We ended up staying at the Glacier View Guesthouse in Hrifunes, which was wonderful! The host was so welcoming and gracious and they served a family style dinner that was incredible. And it was so nice talking with other travelers and sharing experiences. I highly recommend them!
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