This hotel is great, the location in the plaza de arms makes it perfect for sight-seeing. There are no cars allowed so cannot be dropped out directly outside, but the hotel have an amazing team member called Roberto who ferried out cases back and forth for us. We also had an issue with one of the cases being damaged and again the hotel team went out of their way to try and help make it good for us, as we still had a lot of travelling to do. Our room was lovely we were at the top of the hotel so a partial view of the cathedral. The roof top pool was also an amazing extra and again the view was superb. The team at this hotel really made it for us they were welcoming, friendly and went above and beyond to help us out.
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