Apartments Hoa Lu District

Really friendly and nice receptionist, message to check what time i will be arriving. Good location and walking distance to mua cave and scenic viewpoint. Bicycle are also free for rental and serve me well to explore the area Room was really huge and comfortable. Buffet breakfast provided is simple

It’s hard to describe, not cost-effective, and I won’t stay here next time anyway. The price is probably around 500 per night in Vietnam. My colleagues and I were bitten all over by bed bugs. When we got home, we had flowers all over our bodies, and even when we pinched the blood, we still itched unbearably. The swimming pool is indoors, and the children swimming were so exciting that we couldn't even take a nap. Two bottles of water are free in the room. If you want an extra bottle, you will have to buy it. The waiters can speak Chinese and go to surrounding attractions. The hotel provides free bicycles. We can hire a hotel car to take you back to Hanoi Airport, which is cheaper than Grab and can issue an invoice.

Mixed feelings about the hotel, it didn't look bad in the photos, they are super edited and made with some AI, however when we got there we found a few problems with the room, initially it was not exactly as shown in the photos. It had some details that became important, such as there was no remote control and it happened in more than one room, (I found out when I reported everything to the reception), the shower did not work properly, it did not hold to the wall so you had to be grabbing it, and the cleaning was not the best. I spoke with the manager a couple of times on the phone, (since he never showed up at the hotel) and after much arguing that they were not going to refund my money and that they were thinking of sending me to a hotel that from the photos looked quite poor as it should be. which I had already paid, after a while they changed us to a better one in which we had no problem. I was left with a bittersweet feeling since after the bad time a solution was reached, which was in my favor. It is worth mentioning that if it were not for the misleading images and the details that were made important, the hotel in general terms was quite good. (except for breakfast).

The hotel is well located, 15 minutes walk to the main street. Sights, almost all are quite far away, you can get to some by bike. The hosts are friendly, they will tell you where to go, what to see and organize excursions. The room is large, it is cold in January, even with air conditioning. The shower is clogged, the water does not drain and spills out all over the room, it is impossible to go to the toilet, since the water will be ankle-deep. A lot of dust in the drawers and cobwebs. The water bottles have not been changed for a long time, the corks are already black. The kettle is very old, they do not wash it inside. The breakfast is very light, small selection.

The hotel is located in the mountains and is relatively quiet. The service is pretty good and the boss can speak a little Chinese. The hotel has motorcycles and bicycles for rent, and it is not far from nearby attractions. What I’m very unhappy about is: when I was traveling on May Day, the power kept tripping and going out, over and over again. It was over 30 degrees Celsius at night, it was hot and noisy, and I couldn’t sleep well.

The room has all the comforts and the bed is large and comfortable. The cleaning is perfect for a stay of several days. The accommodation has a laundry service, bike rental at 60000d per day and bike. The hotel is very comfortable and comfortable.

The hotel was very comfortable and spacious and the room was very comfortable. The hotel was very comfortable and very comfortable. They have a store to buy products they themselves manufacture. It is in the middle street of the center of Tam Coc so it breathes quietly but knowing that in 5 minutes walk you have all the options to eat and book excursions or transport.

We only stayed one night during ***** New Year. The service was excellent and the breakfast was good. The room had views over the mountains but you do have to look past a lot of construction sites in between. Close to the main centre of Tam Coc, it is a great stop over if you need to be assured of straight forward hotel convenience. They will organise bike hire etc and the scenery around the area is superb! There are great restaurants close by.

I notice previous reviews were posted 2019. The new owner has only been there a few months and has never run a guesthouse before. It shows. He actually forgot I was there last night, went home and locked me in. You read that correctly. I went to leave last night at 19:00 to go and eat and the entrance was padlocked shut. I was the only guest and I was locked in like a prisoner. He was also unaware of basic check-in procedures. He had no way of looking up my booking. I had to show him the Trip.com confirmation on my phone. He asked to keep my passport for the duration - I refused of course. He also wasn’t on top of basic cleaning eg empty beer cans and glasses sat for 48 hours on the tables by the pool before the area was cleaned + tidied. The first morning, I went to the reception desk, put my key on it and motioned to him to keep it. I returned 8 hours later to find my key lying exactly where I had left it and 12 guests milling around, any of whom could have gone into my room. I am sure he is on a steep learning curve and will address these issues as he accrues more guest feedback. The location, pool and bungalows are lovely. If you choose to stay there, manage your expectations of the service. He is a sweet, smiley guy who wants to please - but is currently simply clueless about the basic hospitality requirements of his new business.