This is a beautiful place with great service, wonderful rooms, great workout facilities, close to the heart of the city with wonderful restaurants in the neighborhood. The x-mas decorations gave it a magical touch, What is not so good is that the hotel has not yet figured out who their main guests are. Paying hotel guest (paying a lot) or day trippers. I booked 3 x3 rooms and never managed to get a seat at the restaurant, had to wait endless time to get a not so good seat at the bar and never had a tranquil breakfast as the breakfast room gets swarmed by day trippers who want to take advantage of the wonderful breakfast buffet. Make up your mind, are you a five star hotel and then you have to take care of your customers or are you a restaurant/bar and then all customers are equal and you go for maximizing your profit but you can’t do both with the set up you have today. You rob your hotel guests from the five star experience. Too bad because all the ingredients to be a world class hotel are all here.
Terjemahkan