Ay Otel 2

Room was okay but location was excellent

Unpleasant stay On the time of booking, I've asked for a comfortable room and they have booked me to an small room on the 4th floor without elevator. It was the most unpleasant stay as when I arrived after a long flights and there were no water to get washed or take shower. The receptionist were unable to communicate in English and had to call the unpleasant and undermining manager and he said there is a problem in the area. I've checked around 8 hotels in the area and all had water even there was the water in the ground floor but this arrogant man didn't accept the reality. Many things that was advertised was not available, such as 1 no English speaking receptionist, 2 no electrical kettel, no water and even didnt have manner and understanding to provide water bottles, very smelly room, no English channels, no shower hook, and above all very arrogant manager. I wanted to stay for one week but i moved out as there are many nice hotels around and even with better facilities and cheaper

Nice staff, Yunus is a nice guy and speaks good english. Good central location. The room is VERY basic with a hard bed, but the bathroom is NOT good. Toilet is very dirty inside and needs a good clean. There is also a bad smell in the bathroom. However shower is very hot and good pressure. This hotel is ok for 1 or 2 nights.

Satisfied, Very friendly staff and good location,

There is No elevator. At the room there are NO refrigerator, NO kettle and NO microwave . there is also NO breakfast, while I later discovered that there are hotels with almost the same price and they have all of that. What is more difficult is that there is no credibility, not even good dealings with the guests, because they mention that it is 24/7 front desk, but this does not exist in reality, as you find the receptionist sleeping at night, and when i disturbed him to ask for something, Surprised by him dealing nervously and loudly and waving his hand.it is UNBELIEVABLE.

I will not stay In that place later and I do not recommend it to anyone at all.I Although it says 24/7 front desk, but on the day of travel, when we went down and disturbed the receptionist who was sleeping , I was surprised by him raising his voice, waving his hand, and speaking angrily in Turkish, knowing that we do not understand Turkish.I can not believe how they dealing with tourists this way!!!