Hotel Euroasia

The room where they first assigned to us was very different from the pictures. They said it wasnt renovated yet. It smells old. Cr was all rusty. Hot water in the shower not working. I asked them to transfer us to another room but still not good.

I don't usually come on here to complain, but I think fair warning is in order. Tourist are flooding back into the Philippines, and speaking hotel bargains as they do. We are at this hotel right now, and it is worn out and run down. The staff are nice, all of the elements are here, but there is no elevator, the stairs are worn down to bare wood in places, the wall paper is peeling. My biggest complaint is the pics they use on the hotel booking website. I checked, and the pics are actually of this place, but either they are from when it was brand new, or more likely the photos are whitewashed and photoshopped. The first room they put us in was below the road level, like a half basement, with small windows opening onto the literal gutter of the highway. The 2nd room we took is on the 3rd floor and in better shape, but still nothing like the pics. The pool pic is taken from. Funny angle which makes it look Olympic size, but actually it's about 20 feet wide. The rooms are big, the location is good, the price is right, just temper your expectations about the condition of the place.

The hotel has changed since I last stayed here, I was extremely disappointed in the rooms. The room look as if they were not kept up in years the staff was unfriendly. The hotel no longer has a restaurant and the inside of the business definitely needs to be repainted and cleaned. The chair I am currently sitting on is broken and if you think you are going to turn on the tv and watch it well you will be disappointed as they have a TV in the room but you can only stream what is listed on the remote. I inquired about my 7 year old daughter coming to the hotel and swim with some of her cousins and I was advised that it would be 300php ahead, but when asked why, the female at the front desk then stated that it was discounted to 250php ahead. Even though I am paying to stay here a month they still want to charge that amount when asked if there was a manger I was told that no manager works on Sunday. What type of hospitality business does not have a manager working on Sunday. I guess this is what happens why a company like OYO takes over a business, the service and cleanliness goes down. By the way they charge for towels and call in part of their green initiative. I would not recommend this hotel to anyone, there are a lot of other reasonable priced hotels in the Clark Angeles area that are cleaner and friendlier staff.

What a dump of a twin room assigned to us. Cockroaches were all over. Dilapidated furniture, shabby closet, bad lighting, etc. you would dread having gone out of town and staying in a room far less than the comfort you are accustomed to. Their solution? Upgrade. As if the alternative room is worth the extra 909PHP. Bigger in space but the pillow cases had holes, and so did the towels. Don't even look for housekeeping. You have to request that they clean the room. The guy on the evening shift is SO UNPROFESSIONAL (June 15). He was busy looking at his phone and didn't attend to us at once. Staff don't wear uniforms nor do they have a name plate to identify them. I don't know what OYO is doing to maintain this property as part of their "chain". Warning: if it's an OYO hotel it would be best to check the property thoroughly. I booked online on their site; what was charged me was less than the quoted price. ONLY FOR ME to find out that there was a big catch to it. LESSON: If it's too inexpensive, there always will be something suspicious about it. Is OYO tolerating low prices for super shanty rooms so that customers will "upgrade" to the next slightly better room? As a first time customer, I am never going back to an OYO hotel.

over the years i have stayed at this hotel many times. the last time i visited was in 2019 then it was terrible, and i have made a previous review here. But now OYO have taken over and made a big improvement. The staff from the Receptionists to the porter to the cleaners & security are GREAT. This visit was for a period over 3 weeks broken up and i enjoyed my stay immensely and had some great banter with all the staff that where professional all the time, any problems where dealt with immediately. i left for Manila for 1 week and they looked after my Large suit case in a safe lock up until my return. (FANTASTIC SERVICE). The only one little niggle is the pool area needs more seating area with some cover as there is only 4 tatty beds. the sun is blazing hot and no sun cover. but the pool is very clean and i enjoyed very much every day. the bar is also tidy the female staff where always helpful and polite. they even sold MAGNERS CIDER Yummy 250peso a can though(£3.90) Also the restaurant is useful and convenient but only small portions. Well done OYO your staff where Great look after them. Now i guess you will put prices up after a good report . DR