Not worth amount charged, despite informing of reaching 1630 hrs, although rooms were vacant, room was not kept ready and house keeping staff started cleaning and resetting after arriva and making self wait in front of room for 15 minutes. I wanted to speak to manager but lady at reception told she will arrange but did not do
room was too small without hangers in small wardrobe, no place to keep luggage
2 rooms were booked, other for 3 adults. It was stated that bed is sufficient for 3 but actually not and third person had to sleep on mattress laid on floor for which rs 500 was charged extra. For the first time ever booked room, neither 25% rebate was given nor room of reasonable liking and amount charged appeared high as per standard. Kindly refund at least rs 500 paid for mattress, since wrong info was provided while booking
shall refrain probably in future hotel booking. Besides, one goes to hotel mainly for night sleep but lighting from outside through window was too much to permit desired sleep. Could hardly sleep for 2 hours
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