H.H.Le Palme

This house is suitable for Summer only We arrived just after Christmas 2024. In October I specific asked if there was sufficient heating in the house I was assured that there. The tiny a/c in the living room did not provide any heating As a result we could socialise with the other family and had to all go to our bedrooms after dinner because it was so cold. There was no washing machine I wa sprinkles photos of the spa but never received them I never saw the spa I was asked to leave my bedrooms at 8.30am so they could accomodate the new people for new years We left a night earlier because it was so cold The view was amazing but for the price we paid we were very disappointed with what was promised and what we actually got $7000 Aust for four nights was too much

The Villa is set on the hillside above the town of Amalfi and below the village of Pogerola and is beyond incredible on three fronts (1) the villa itself (2) the staff and experience (3) the views. Given how the villa is constructed on the hillside, there is an incredible amount of space and privacy. We were a group of 20 with a lot of small kids and it never felt cramped. The top two floors with the pool and deck are very large and could and the living spaces are also very large. Every detail is incredibly well done and purposeful. The staff is incredibly accommodating and I believe everything is possible at HH Palm. We had the chef one night and wish we did this a few more times as the food and service was fantastic. For those looking to get away from the tourists, the town of Pogerola is a short walk up the hill and offers incredible views and a less touristy flavor. The stairs are a very neat experience and when we were tired, we simply took the stairs to the road and then rode the bus into town (15 mins). Overall, I highly recommend the HH Plam.

Premetto che non posso esprimermi su tutti i servizi di questo hotel semplicemente perche'me ne e'stata preclusa la possibilita'in quanto portatrice di handicap.Come potrete vedere sul sito non c'e'scritto NON ADATTO A CLIENTI CON RIDOTTA MOBILITA',quindi ho prenotato tramite booking per 4 persone dal 30 marzo al 31 marzo 2023.L'unica segnalazione riguardava la presenza di 300 scalini ma con la possibilita'di usufruire di un montascale.Comunque la domenica sera prima della partenza abbiamo telefonato e ci e'stato solo allora comunicato che i montascale c'erano ma 100 GRADINI BISOGNAVA COMUNQUE FARSELI A PIEDI !!!!!!Come mai non se ne fa menzione sul sito ufficiale dell'albergo?Lunedi'abbiamo invano TENTATO DI DISDIRE telefonando a piu'riprese senza ricevre risposta,abbiamo lasciato un messaggio sulla segreteria telefonica,abbiamo mandato una mail di disdetta sul sito dell'albergo.Nulla. Oggi, alla vigilia della partenza, ci hanno gentilmente risposto che 1)LA MAIL NON L'AVEVANO RICEVUTA2)AVENDO PRENOTATO CON BOOKING ,DOVEVAMO DISDIRE CON BOOKING-provateci se ci riuscite-e ben 5 GIORNI PRIMA.MORALE: CI RIMETTIAMO 440'00,00 euro.Ma la cosa piu'riprovevole e'che nessuno si sia degnato di scrivere che chi ha problemi di deambulazione non puo'andare in questo albergo,ne' BOOKING ne'tantomeno l'albergo stesso.Davvero una GRAVISSIMA mancanza di riguardo per coloro,certo piu'sfortunati di altri,che devono subire questa mortificazione.Io me la sarei risparmiata se avessi saputo dei cento gradini da fare a piedi al momento della prenotazione e NON a posteriori.......