Madalena Cruz
23 Maret 2025
I have always used Ibis Alfragide anytime we go to Portugal, sadly this time was last one on this premises.
Or choice for Alfragide was always due to the best accommodation around any Ibis I know, sadly yesterday was our weeding day and coming from Alcacer do Sal towards Lisbon we’ve chose Alfragide over Setúbal for the reasons above.
We checking in on our way to our diner party ( around 9pm) as we didn’t want to leave it till late hours in the next morning. We’re given the room 101 ( a disabled assisted room) despite none of us not been disabled and not asked for one.
Bed frame is really outdated , cracking at the slightest move, could seat on loo properly to to the assistance bars on it we had even a shower assisted chair in it.
Therefore we wouldn’t ever be using IBIS again.
The only reason I can find for this to happen is the room been booked through Trip.com ( way in advance) instead of using my ‘frequent user’ card.
Lesson learned.
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