Vila Alba Resort

good！very good！all is very good！ i love it

The hotel is superb. Great place for a great vacation. Will definitely go back.

到了才發現是一座座獨棟的小房子組成的，很驚喜，房間很漂亮，帶露台，園區有室外泳池，臨海，有漂亮的礁石，非常適合度假。

非常好，景美。

My husband and I are staying here for the last part of a two week vacation in Portugal. We had looked at reviews and pictures of this resort prior to arriving and were excited to stay here. Upon arrival we could see that the views were beautiful but the resort fell short in every other way. When we checked in our room was not yet ready so we stopped at the restaurant for lunch. While at lunch we had to track down staff to give us a seat, get any drinks, and then to order our lunch. Finally our food came and for a 5 star resort the food was less than subpar. We ordered 2 sodas, a personal pizza, and a cheeseburger and the bill was over $60 usd. The restrooms that were available to use for guests had toilet paper holders that were falling off the walls, soap dispensers that were rusted, and bathroom doors that did not lock. Finally once it was time to check into our room I was at first impressed with how the room looked but that quickly changed. Once in the room we found ants crawling around the bathroom and within 5 minutes we had killed over 10 ants alone. At this point we were frustrated and contacted our travel agent to help resolve this issue. Soon after my travel agent contacted the hotel the hotel then called me personally to say that they were made aware I was “complaining.” During that phone call they never offered anything to make our stay better. We decided to walk around the resort to get out of our room and walked down to the spa only to find all the lights off and the “hot tub” cold. After a long day of travel and frustration we decided we would give the restaurant another try. Unfortunately our experience was not any better with dinner. We both ordered risottos one mushroom and one scallop and prawn risotto. The mushroom risotto was almost all mushrooms that tasted like they were from a can and the scallop and prawn risotto had only two scallops and two prawns. We contacted our travel agent again to have them help with our problems with the resort and then decided to get some rest. The next day we spent the day by the pool where not once did any staff ask if we wanted a drink or to order lunch. When we found a staff member to order lunch they gave us a menu but never came back to take our order. Finally we got our food and after we finished it they never came to pick up the plate so after over an hour we took the plate to them. Since check in we have been working with our travel agent to get a refund for our stay and our travel agent has been met with nothing but pushback. Considering all of the issues we are having a refund is the least this resort could do. This resort has the potential to be a great place because of the scenery but they have a lot to improve on for it to be considered a 5 star resort.

We have had a wonderful 2 week stay. Beautiful scenery, brilliant amenities and we are all feeling very relaxed. The staff have all been so kind, helpful and hard working, the food was delicious, and we would love to return in the future for our 3rd visit. I had a fantastic facial from Paula (still feeling the benefits days afterwards!) and would thoroughly recommend visiting the spa. All in all, a great trip.

Amazing place. Very nice rooms we had a sea view suite. They reached out before our visit to check if we wanted a late dinner reservation as we were arriving late that night. Walking to albandera beach is easy to do from the hotel. We went kayaking through the famous benagil caves from that beach. Hotel staff answered any request kindly. Would definitely recommend.

My husband and I have just returned from Vila Alba whereby my son and his new wife held their wedding 14/09/24. The wedding was absolutely magical and I would highly recommend this as a wedding venue for any couple considering getting married in Portugal. Upon our arrival on 12th September, we'd arrived early and having been ill the night before, the gentleman on reception saw that I was weary, and instead of making us wait for the room we had booked and paid for, he very very kindly offered us an upgrade free of charge. The room was immaculate and the bed/pillows very comfortable. I would highly recommend this hotel.

This is a review of two halves. Firstly, we love this hotel. It’s laid back, in a great location with roomy and well furnished rooms especially if you go for an upgraded modernised room. But in order to really be considered 5 star, it needs to up its game. Breakfast is depressing. Despite a gorgeous range of summer fruits, fantastic local cheeses and incredible local pastries in this area, sadly none of them make their way to the tired and predictable breakfast buffet. Each day is the same and we ended up bringing our own food from the supermarket. Our air conditioning didn’t work, the fan in the bedroom didn’t work, blinds falling down and mirror falling off the wall. All these were remedied eventually but not soon enough and housekeeping should have flagged these problems up before we arrived. Finally, the cleaning staff put something on my straw hat damaging it beyond repair. Management refused to pay the €40 offering me a discount next time I came. It’s such a pity that lack of attention and lack of caring stops this hotel being truly great.