Spark by Hilton Alpharetta Roswell

很好乾凈舒適

Servicio Regular

This hotel is conveniently located and has a very friendly staff. It does need some serious work to upgraimproe facility. The cleaning of the room was less than stellar with dust behind furniture and food scraps behind the dresser. Breakfast lacked fresh fruit, eggs, and juice. This did not rise to Choice hotel standards.

The staff called the children and told them they needed to check out . I did not share the pleasant experience with some the other guests concerning customer service . There is one guy whom walks around with a BROOM and stares at you as if you are not welcomed . American ran establishments are better . I would leave this one alone .

I stayed three nights, and expected I might need to stay longer. Everyone I encountered at the desk was extremely kind, polite, and accommodating. I was a little worried when they gave me a ground floor room very close to the elevator, because I expected it would be noisy. Surprisingly, while I could briefly hear people if they were talking in the hall, it was quiet at night and mostly quiet the rest of the time. I always felt safe, the bed was comfortable, and the internet worked smoothly. The room was dated but very clean, and everything worked well. I had plenty of hot water, the toilet worked well, and housekeeping kept everything tidy and clean. The pillows were a little lumpy, but I slept great. I honestly have no complaints. Even the towels were fluffy. I didn't make use of the breakfast much, but every time I was out there I could see it was stocked with hot and cold options, including a pancake maker. I wouldn't hesitate to stay again. It was also really close to a lot of food and shopping options, but off of the main road, which kept it quiet.

Property is very dated. The bathtub was high sided with only one grab bar. A person with mobility issues would have a difficult time using it. The “hot” breakfast was not hot. Cereal, boiled eggs, yogurt, mini-mart muffins & pastries, bread for toast & bagels. Cubed potatoes, cold biscuits and room temperature gravy needed heating. No sausage or bacon. However, there was a machine that made pancakes. None of employees looked like they wanted to be there. The check-in clerk was mildly engaged. It’s gone downhill since the first time I stayed there. I’ll be looking for another option.