There were two positives only, friendly staff and plenty of parking - but oh my word, the room was shockingly bad! Quite unbelievable I felt. There was very aged film on the window so no outlook at all, felt like a prison cell. Very oppressive. The mattress was very uncomfortable - hard and with ridges, possibly springs. There were stains on the walls, filth and mould around the window, black mould residue in the bathroom, a faulty board at the bottom of the bath and the shower screen needed a new edging. The thin towels had ragged edging and the desk was very shabby. Due to having poor sleep due to the mattress, the noise above my room which sounded like a constant extractor fan, was very annoying. The owner of this hotel should be ashamed to be charging for this room. Refurbishment desperately needed.
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