Dear travellers (in particular those with canine companions), In my case a large wolf like being that I describe as my second daughter. I have worked at an executive level in customer service in both corporate and hospitality environments my entire life. It is my passion!! And as such, I expect to receive a certain standard in return when I travel to other countries. I rarely have time to leave reviews except under exceptional circumstances and one of those exceptional experiences happened at this Hotel in the last week. Furthermore, I feel that not doing so, would not only do an injustice to the Hotel Alboran and its wonderful staff, but also to anyone thinking of visiting or passing through Algeciras, in case they miss out on the opportunity for a Top Class stay at a Top Class hotel where I found what can only be described as the 'perfect' customer experience. I was finding it difficult to find pet-friendly accommodation as I made my way from Spain to Portugal on the south coast I finally came across this hotel and it's amazing staff who treated me and my best friend to a standard of genuine care I've rarely experienced anywhere else in Europe and probably the world. All the staff were amazing, without exception, however I need to explicitly thank May and Cristobel who went out of their way to make us feel very welcome and no amount of assistance was an inconvenience BUT THEN THERE WAS MARIA, the icing on the cake. Saint Maria , ☺️, combined professionalism, care and genuine empathy, love for animals and work ethic far above and beyond the call of duty, in the perfect blend of hospitality, even spending some of her personal time helping me with a very challenging matter on my upcoming travels. Her attention and dedication was relentless and seemed almost effortless. 5 stars definitely for the Alboran hotel for my stay, 10 stars if I could for the team…. but Maria, take the Milky Way number of stars and add 1. 😀 Owners/ Management of Hotel Alboran, in Maria, you have an absolute gem. She is a keeper!!! What an ambassador for your brand!! To all travelers planning a trip in the region, if you want to relax and be genuinely taken care of by a staff that work together in a wonderful team, in a luxurious and spotlessly clean environment, plan your next stay in this hotel ! Rates are also very competitive for the area. 🤗🤗……. As the Terminator once said... I'll be back!!😎 To all my fellow Irish for a service, better than the homeland, guaranteed, You gotta stop over. To Maria. Thank you again!! 🙏
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