I did not like that when I booked the hotel online there was no indication of a $100 hold on the credit card; if I had known in advance that there was, I would have booked a cheaper hotel that had a hold. I know that a lot of hotels do that nowadays, but I don't like it - it treats working men and women like criminals and I'm always wary that the hotel will come up with reasons to cheat people out of money.
The clock in the room wasn't set; I was there on a business trip, had traveled far to get there, the last thing I needed when I got in the room was to have a science project to complete. How hard is it for the staff to set a clock? Cheesy.
Not all the lamps worked. The chair in the room was run down, with the leather coming off some of it. The owner/manager would probably be embarrassed to have something like that in their home if company came over; why was it OK for hard-working people who pay hard-earned money to stay in that hotel?
The breakfast was good, but the staff took the utensils away too fast, so I had to eat yogurt with a fork. Relax, people; I'm sure you want to start cleaning up but as long as there are customers there, you need to leave the utensils out.
I was overall displeased with my stay. In fact, I had to extend my business trip an extra night and refused to do it at this hotel. I went to a rival hotel down the street and had a nice new plush chair to sit on, a clock that was set, light fixtures that worked, and a spoon for the yogurt.
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