Azak Beach Hotel

Amazing hotel We came from UK (liverpool). We first time come this but we so much liked and enjoyed.because so much close to kleopatra beach close the center close everywhere super location hotel and very friendly staffs and serves specialy from turkish hamam massage therapist Sandra professional massage therapist

This hotel was amazing.Good,hardworking,successfully staffs always have served to satisfy to us.Besides,hotel was at center in Alanya

It’s not worth it. The food is terrible. For breakfast it’s only one bread and it’s no good. It chicken and rice for lunch and Donner (NOTHING ELSE). It is not all inclusive. The bar closes at 10 and you can’t even get water after that. They ran out off salt, wine and soda. The tv on the room doesn’t even work. The doors to the balcony is so old that you need to slam it hard to even close a little. We didn’t get big towels and we asked for it but we didn’t get it so we needed to ask again. The workers were not professional, they are running around and flirting with us who live here. Pay some extra money to stay somewhere else

Mis sold all inclusive holiday All inclusive?????? Breakfast 08.00 -10.00 Lunch 12.30 - 14.00 Dinner 18.30 -20.00 No snacks Only local beer Vodka No wine No gin No rum And no mixers other than Pepsi out of a machine Everything else is charged Rooms not serviced daily If you’re vegetarian… amazing Only boiled chicken in sauce available Bread available no butter, spread or oil No snacks No beach access as advertised Bar / grill built in 2017 in front of the hotel and using old photos to advertise

Well where do I start. We arrived at the hotel at around 4am. The man at the desk did not have the best customer service upon greeting us. After giving us our rooms and us settling in, we noticed the tv didn’t work. The fridge was so hot, with these 3 little cups of water in there. The shower head was broken. They fixed the shower head the following day. As we arrived late, we didn’t wake up for breakfast. When we did make it to breakfast it wasn’t great, boiled eggs, some sort of scrambled eggs with meat, and pan cakes. If you want a fried egg you have to be there by 8am. The bar staff look like they are on a lads holiday. I asked for two cokes with ice and they looked at me as if I had asked them to move the earth. The bar guy handed me 2 glasses with ice and pointed to the Pepsi machine. The staff in this hotel are far too laid back for my liking. The staff on the reception don’t even dress like they are coming to work. They look very unprofessional, very untidy. Most of the times when you go to the reception desk the staff that are supposed to be on there are outside smoking. In this hotel you get breakfast, lunch and dinner. There is no snack bar. The drinks machines are almost always empty and they don’t even try to change them often. The food is always cold. The cutlery is always dirty along with the plates you pick up. The cleaner, sweeps the room and changes the bins and towels. We had some drinks from the bars and had a few empty glasses. They stayed in the room until my mum physically gave them to her. I’ve traveled the world and have been to Turkey many times (was here last year in Olu Deniz) but I have to admit this is the worst hotel I’ve ever stayed in. All inclusive does not apply to this hotel, because if you request basic things, you are told it’s at an extra cost. The beach is lovely and is just outside the hotel, but even to go there, you have to pay for a sun bed. I have stayed in hotels all over the Caribbean and all inclusive meant that every drink and the beach were all included in your package. Not here. There was one lovely waiter tall guy who was helpful. The rest of the staff were useless. Our room was on the ground floor and every day we had a leak from the rooms upstairs showering. The cleaner even looked shocked at the leak, but nothing was done. I would not be returning to this hotel again. This hotel also isn’t very child friendly.

SUPPER FOR US, we will be back After reading the reviews, we were scared. We were satisfied, because everything is fine, starting with the reception and ending with the rooms. ALL the staff are unreal and helpful. Bedding and mattresses are new, rooms and towels are cleaned and changed daily or when requested. Safe, bar, air conditioner, dryer. The food is good. The location is unreal. Internet is not always available in the rooms. Beach up to 100 m. gravel and sand. Sunbeds and umbrellas are paid. If you want "BREATH" instead of rest, this will not work. Although the hotel is 3*, it corresponds to 5*. Everything suited us and we liked it. We stayed for 14 nights. We lived in room 1305