MelMick3108
28 Januari 2025
We absolutely loved our stay at this hotel, we stayed for a two week break on the 10th - 24th January. My husband and I were looking for a really chilled break and we got exactly that. The hotel and grounds are kept spotless, the gardening team and cleaners do a brilliant job. Our room was on the 2nd floor of the main hotel and it was perfect, lovely and clean, TV, Hairdryer and free security safe within the room, The roo. Is cleaned daily and the staff are amazing. The hotels sits in 27 acres of grounds with lots to explore, its a really lovely short walk through the ground to the hotels personal beach. Security staff man the beach and are always happy to help. The restaurant is a large area, with many amazing waiters, who are happy to secure your table or are happy to allow you to sit in a different area every meal. The food is in my opinion, Brilliant, with a huge varied choice at Breakfast, Lunch and Evening Meal. I couldnt write this without mentioning the beautiful Latifa who makes the most amazing Omlettes every morning, always going above and beyond to make sure the guests are happy, even with the language barrier, she is amazing.I will always remember her kindness. The chefs are always on hand to help with any queries or requirements. I have a cocoa allergy and the young man serving the ice-cream would take the scoop into the kitchen and steam it clean and replace the water bowl evertime I wanted ice-cream, I have stayed in many hotels in Tunisia but have to say the team within the restaurant were amazing. The bar staff within the hotel were very helpful even to a non drinker like myself making the most perfect 'Shandy" (lemonade & a dash of lager for me lol) I can't really comment on the animation staff as we didn't have a lot to do with them (our choice) we did join in with Boules, Darts, Archery, but weren't pestered by them. We spent a lot of our time at the quiet pool near the beach, but have to say your holiday can be whatever you want it to be at this hotel, there is a livelier pool bar and seperate children's pool. But I can honestly say for me it wasn't about the hotel, it was the staff and how they greater us everyday, from the gardeners up to the hotel manager that made our holiday special. This hotel has a huge place in my heart and we will return ASAP. I loved that the hotel manager was available at anyte to make sure the guests had the best experience whilst staying at the hotel, along with his reception staff they were so welcoming and friendly and always there to help.
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