Hotel KAN-RAKU Akita Kawabata

This hotel is right next to a underground rock concert shop. It has frequent tenants who played there or attend the concerts there. If you are driving , you won’t be able to get their parking slots as it mostly reserved for the regulars. The nearby parking lots charges 400 Y from 4pm-8am so if you arrive shortly after check in time and decide to head out early the next day, you may use the 2 carparks that is right beside the hotel. If you can’t make it in time, the hotel cheapest parking option is behind Lawson where they have monthly season parking lots. It’s 600 yen per night from 3pm to 10am. room wise, price to value is below average probably becos of high demand in the vicinity. As for cleanliness, can be better improve. My aircon filter and air filter machine was producing really moldy and smell air , probably from previous guests who sweated in the room. Was a big turn off lucky I came during autumn, can just open the window to get cold air in.

We had a lovely, relaxing time at Hotel Kan Raku. The room was a nice size for two people; the baths were hot and refreshing; breakfast was delicious; and the staff went above and beyond to ensure all patrons had a great time in their establishment. We would definitely stay there again if/when we come back to Akita!

酒店的地理位置很好，唯我們收取房間開冷氣後，發現冷氣噴出異味，我們以開一會兒異味就會散去，但過了很久還有，我們到前台服務處表示需要換房，服務員表示房間已滿，也有上房給我們調教冷氣的問題，但我們依然聞到異味，後來職員說可以幫我們退錢，叫顧客自行去租其他酒店，但當時已經晚上8時多，得知這個解決方法我們感到很愕然，為什麼要顧客自行找其他酒店，我們不接受這個方案，然後職員都自行打去其他酒店問有沒有房間可以租，顯然打了好幾間都沒有，最後找到一間酒店有房間，但是那間酒店是我們現在租酒店價錢的2倍，我們認為酒店的問題為何要顧客去承受額外開支，最後經過商討決定我們先出去食飯，酒店職員負責解決冷氣異味的問題，異味都得到解決，我們也有繼續留宿一夜。本人認為酒店應該可以想一個更好的方法協助顧客解決問題，並不是將問題轉嫁給消費者，這是一種很差的體驗。

低価格にも拘らず部屋の中はとても綺麗で、清掃も行き届いていて好感が持てた。キーボックスの対応に失敗した際、女性スタッフの方が嫌がらず迅速に丁寧に対応していただきありがたかった。要望を言えば、室内に様々な情報を盛り込んだ（例えば周辺の飲食店情報を掲載した地図）ファイルがあったり、Tverが見られる環境があるとさらに嬉しい。当方の都合で時間が合わず、ラーメンが食べられなかっことが残念だった。

今回は、南通り周辺での用事だったため、利用させていただきました。 アメニティも充実していましたし、大浴場も気持ちが良かったです。

小而精緻的日式酒店、一樓有泡湯很舒服。走到哪裡都很近很方便，是商務出行和私人旅遊的好去處。已經住了兩次了、很喜歡👍