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Ulasan terverifikasi
Lokasi4.1
Fasilitas4.0
Layanan4.2
Kebersihan4.1
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Semua ulasan(69)
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Buruk(7)
Jackson
Studio
Menginap di Apr 2022
Pasangan
21 ulasan
3.0/5
Diposting pada 19 Mei 2022
breakfast and coffee isn't good. No room cleaning service for 3 days. No toilet paper or clean towels for your stay. The room is quiet and clean.
You have to pay 7 uro per day extra for your cleaning service.
Overall this so-called “budget” hotel looks nice, a little bit hard ro find, staff is ok, and everything seems to be OK until they start insisting on 100 EUR deposit. Still looks ok, but large issue is the hotel is not returning deposit. Staff is not nice anymore - they don't care. I will never recommend this hotel to anyone, unless you don’t care about money.
Terjemahkan
Tanggapan dari Properti: Dear guest, Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not live up to your expectations. We understand your concern about the deposit and it is well indicated in our communication materials at the time of booking. Your deposit was returned on the day of your departure. Our team responded to your e-mail on Booking, and as specified in that e-mail, the refund may take a little longer for some banks. We remain at your disposal and hope to have the opportunity to offer you a better experience. Best regards, The Odalys team
Tamu
Menginap di Okt 2024
Keluarga
4.0/5
Luar Biasa
Diposting pada 1 Nov 2024
It’s a great location for a trip with family. Friendly service, clean, huge apartment, the city is a 15 minute walk away. Will come back next time. Pricing is fair!
Terjemahkan
Tamu
Menginap di Mei 2024
Pasangan
5.0/5
Fantastis
Diposting pada 6 Jun 2024
Very friendly and helpful staff. The room was fine with a balcony which we couldn't use because of the weather conditions. The kitchen utensils were minimal.
Terjemahkan
Tamu
Menginap di Mar 2024
Bisnis
5.0/5
Fantastis
Diposting pada 22 Apr 2024
Lots of space in my room, great to have a balcony as well. The breakfast was pretty good, And the place was very clean and tidy.
Terjemahkan
Tamu
Menginap di Agt 2023
Lainnya
2.0/5
Diposting pada 8 Sep 2023
I would not recommend this hotel. -Hard to find -Far from city center ($15 euro Uber each way) -no face cloths provided -only one small roll of toilet paper provided (and a half used one) -soap dispensers almost empty -no hair dryer -air conditioner didn’t work -did not allow early check in -stains on walls -broken glass in the cupboard -cobwebs -moldy shower curtain -shower handle was broken and didn’t stay on the holder -They charge $7 per clean (daily clean is not included!!) These are the reasons I would not stay again or recommend staying. This hotel needs improvement and care. The positives: -Staff are nice -Bed was comfortable -Free street parking out front or just $5 underground
Terjemahkan
Tanggapan dari Properti: Hello Jenn, Thank you for taking the time to provide us with your feedback. We are sorry to hear that your stay did not live up to your expectations, and we apologize for any inconvenience you have experienced. Your comments have been heard, and we will do everything we can to improve the cleanliness and comfort of our accommodations. As far as location is concerned, it is specified that our residence is located 10 minutes from the city center and its centers of interest, and we always strive to provide you with sufficient information to help you organize your stay. We also specify in our communication materials that daily cleaning service is available only on request and at an additional charge. Nevertheless, we appreciate your positive comments about our staff and comfortable bed. We will address the issues you mentioned to ensure a better experience in the future. The Odalys team at Appart'hôtel Le Clos de La Chartreuse
Tamu
Menginap di Jan 2025
Sendiri
5.0/5
Fantastis
Diposting pada 27 Feb 2025
Très bel établissement, propre, au calme, les appartements bien équipés, bonne situation géographique surtout pas loin du centre ville, accueil chaleureux. Je recommande vivement cet établissement, moi-même y reviendrait.