bhavika0
3 Oktober 2024
I have been a regular customer here since the past 2 years only due to the location, never had a smooth & steady stay, staff always fail to take instructions or requests be it 2 days in advance or on the spot. Nobody is ever alert when you're talking, this can be room service or reception, the staff does keep changing constantly hence why could be lack of training. I'm continuously left frustrated for one reason or another and i see no benefits of being a regular customer here, i must be staying here at least every 2 months. The bathroom is ridiculous for the rent you pay, i have shared the pics. Some staff members have also been very helpful such as Ruby & some of the girls at reception. Staff in general are not rude but yes they struggle to meet needs or just get the basics right. In generalities would only recommend this stay if your desperate for the airport location as it is the only premium hotel in the area.
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