We stayed for 5 nights and booked 2 rooms, but there were issues right from check-in. As per , checkin time is 9am, but only one room was given to us at 9:30am, and the second room wasn't ready for another 2 hours. To make matters worse, the hotel didn’t allow any outside guests in the rooms, which was very inconvenient. Even hotels like Marriott don’t deny outside guests in the room. Room 704 smelled of smoke. Breakfast was just average. A la carte food was very tasty though. The reception staff was very rude and unwelcoming! Overall, it was a frustrating experience, and I expected better service for the price I paid.
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