Elounda Residence Resort & Waterpark

Honest review Most certainly not a 4*: Rooms: basic, dated decor and furniture, the shower won't stay in position (slips down) and the hair dryer is useless. It's a run down, just about good enough base to explore the resort The resort: Hills: we are lucky to be placed well as I emailed a few times in advance to mention we had an autistic child in our party. God knows how others are managing as our room is a huge trek to get to, up many layers of stairs and we are nearest. It's hilly and has hundreds of steps to each layer Pool: the main pool is small, and salt water which we have adjusted to but worth mentioning. I wake very early so have managed to secure us sun beds each day but without that I can imagine it's not easy to relax here at all as only other option is water park: Waterpark: it's 3 slides. They're decent enough ( all surrounding area shabby and in need of de rust and mats stuck down with a horrible looking glue). Theres nothing attractive about it. There are more sun loungers down here but I am grateful we've not been stuck in this space all day as it's much noisier (loud "AI music" (as my daughter calls it)) Animation: they seem super friendly and you'll have a great time with them IF YOU'RE FRENCH. All entertainment is in French. And they seem to use unnecessarily LOUD sound systems to shout all their instructions (and I'm honestly not a karen, it's intense) Food: the food is average, at best. We did always find some combination of foods to make a decent enough meal, there is variety just not great quality and taste to excite you for meal times. There are SO MANY flies everywhere which is gross (and freaked my autistic son out so much). I'm certain there's more they could do about that if the inclination was there. Some nights there's entertainment (someone singing at a keyboard) a metre away from the first row of tables. It could be good if they got the tone right but it's La la la bumba pelting out as you try and relax and eat a meal and just all feels a bit much (and no choice to have a quieter space as the French animation team are blurting out just next door in other seating available). I'm all for a fun time but as feels a bit 2* Benidorm rather 4* Crete if you know what I mean WiFi: it is free but you're lucky if you ever find a bar! We are super close to central hub and none of us have had wifi in our room our entire stay. (Unless you are down by the pool which is the time we least need it). When asked they used a term we've heard a few times "ah it's because it's August and really busy, nothing we can do..." Drinks: this is where it really shows how cheap they're trying to take things. From any of the bars or restaurants I have not had a single drink I'd consider fizzy. It's flat cheap soft drinks. All mixers are as flat as a pancake and taste awful. Artificial juices etc. it's worse than you'd find in a haven holiday park end of season. Despite all inclusive status we've bought many Coke zeros from th

Most spectacular views all over the hotel as hotel is located up in hills. So calm and relaxing, quite and clean. Our family room was super spacious and cleaned perfectly every day, made comfy and amazing stay. Food at every meal was with a huge choices, warm and delicious. All inclusive is super tasty and enjoyable every moment - whether with a cocktail at the bar or snack in between main meals. Very good pool with slides for a kids, my daughter enjoyed truly. It's a bonus that there is salty water in swimming pools. These views are really super fantastic up to the hills and I felt very rested after these holidays :) Will be happy to return once again! ;)

Just returned from another fantastic holiday. Been returning for the last 15 years management and staff amazing rooms clean and comfortable food very good can not wait to return next year