Domes of Elounda, Autograph Collection

If you are searching for the perfect balance between five-star luxury and genuine family-friendly hospitality, then look no further than the Domes of Elounda, Autograph Collection, nestled on the picturesque coast of Crete, Greece. This resort offers more than just a holiday—it offers an experience that imprints on your heart, a destination so remarkable that leaving feels more like saying goodbye to a second home. From the moment we arrived, we knew this wasn’t going to be an ordinary getaway. As our car pulled into the stone-lined entrance, we were greeted not just with warm smiles, but with the kind of authentic, heartfelt welcome that instantly makes you feel like part of something special. This wasn’t corporate hospitality—this was genuine warmth, attention, and care, personified by everyone we encountered. Service Beyond Expectations – The Heart of the Resort If there is one defining feature of the Domes of Elounda, it’s the people. The level of service we received during our stay was unparalleled—the best we’ve experienced anywhere in the world. A very special thank you must go to Kostas Koulouvakis, the general manager, whose leadership and passion are evident in every corner of the resort. His dedication to excellence radiates through his team and sets the tone for the entire guest experience. But it was Harry Balanakis, the resort’s service manager, who truly transformed our holiday into something magical. Harry is nothing short of a hospitality prodigy—his energy, kindness, and professionalism were awe-inspiring. In our time at the Domes, Harry wore many hats: concierge, bellman, activity guide, and above all, our friend. His connection with our family, especially our children, was something truly special. Harry is the kind of person who anticipates your needs before you’ve even had a chance to voice them. He remembered every detail and always delivered with a smile. He is, without question, an irreplaceable asset to the Domes and the entire Marriott brand. Other members of the team also left lasting impressions—Giorgis and Farie, who made every breakfast feel like a celebration, served with warmth and laughter. Their attentiveness and charm made each morning feel like we were dining with old friends. Philoxenia: The Greek Art of Hospitality What truly sets this resort apart is something uniquely Greek—a cultural value deeply embedded in the people and the experience. The word is philoxenia (φιλοξενία), often translated as "hospitality," but it means much more. It literally means "friend to strangers," and it speaks to the Greek spirit of welcoming others into your home, your life, and your heart. At Domes of Elounda, philoxenia isn't just a word—it's a way of life. From the warm handshakes to the heartfelt goodbyes, every moment here reflected this ancient, beautiful tradition. The staff didn’t just serve us—they embraced us. And in turn, we felt not like guests, but like family. Accommodations: Elegance Meets Comfort The rooms

Large resort hotel for couples and families, set in a beautiful location between Elounda and Plaka, overlooked by the fortress island of Spinalonga. There is a spa, great selection of restaurants, choice of pools and chauffeured golf carts to move around the resort. There are various room choices, the pool villas being superb with an array of personal facilities including a washing machine. There is a private beach with a bar and food. Water sports, water taxis and excursions are available. A stand out feature here is the excellent level of service by all the staff in all areas, particularly the Blend restaurant and pool.

I am a global traveler being fortunate to have stayed in many amazing resorts. This place is amazing! All the details are considered. If you’re debating on coming here, just come and enjoy you won’t regret it. Beach, food, pool, service, service, facilities all best-in-class!

We were blown away by our first visit to the Domes of Elounda! Gorgeous property with breathtaking views and lots of amenities and small touches to elevate the experience for families with young kids. The Kids Club is amazing and staffed by exceptional women (Eleni, Connie and Debbie)! The concierge team were also very helpful with volunteering information and suggestions (esp Harry, Rena and Marina). We dined at the Makris and it was a very memorable experience! We enjoyed the complimentary wine tasting and cocktail sessions offered at the hotel. Plaka village nearby is a must-visit for seafood! Overall, a lovely week away and can highly recommend!

The childcare team (Led by Eleni (Connie)) we're fantastic. Our son really settled in over the week and he had a great time every morning.

Checked in by Rena with a big smile. Rena gave us advice on the resort and surrounding area throughout our stay. The rest of the staff was always friendly and helpful. The quality of the food in the buffet was excellent with a big choice. The room was spacious ,clean and plenty of storage space. The views from the balcony was the best we have ever had. The pool was a big bonus thank you for the upgrade and the birthday cake. We are too old to walk up the hill to the room which was no problem with buggies always available, managed to walk down alright. The adults section in the restaurant is a good idea plus great views.