Out of the Blue Resort & Spa

Excellent views but the wifi signal is too poor to use. Excellent amenities. Bathroom door and fan are broken.

We had a wonderful time in the spa, I highly recommend it!! Maria made me a so good massage and all my contractors back goes away! The relationship between price and service is really good. If you are going to take a tour I suggest you look for more options than Tourline. Good facilities food and restaurants! But the spa is the highest point!

It was an excellent experience. The hotel is really perfect. Restaurants, bars, food, very friendly and knowledgeable staff, a reception, accomodation, beaches, pools, surroundings, simply all. We were very satisfied. I can recommend this hotel.

After a difficult start, where we were disappointed by our 3 bed bungalow, we were moved to The Royal Villa. The views were outstanding and the accommodation was too. Overall let me say the moment we lodged our unhappiness at our first Villa, the staff immediately did all they could to put things right so we can’t ask for more than that. This resort does need some updating. The rooms looked tired and unloved. However, if this is not a priority for you and the views, the food and the friendly staff is, then this is the place for you. The Taverna restaurant was our favourite for breakfast and dinner. I honestly cannot praise the staff in the resort enough - they were brilliant. The Italian restaurant was also very good. The main buffet was noisy and busy but totally what you might expect - again. The food was very good. Check out other reviews of this hotel but if your priorities are sun, views, great food and the warmest of staff then this place is for you.

I spent a week at the Out of the Blue Resort and Spa in August with my partner. I want to be fair and honest with my review. Pros: Incredibly friendly and hard working staff overall Lovely setting and beautiful grounds Good Air Conditioning in the bedroom Plentiful water supplied for your room, also juice and pepsi Cons; The hotel has clearly seen better days. The maintenance and the upkeep of fixtures and fittings is very poor and certainly not what you would expect at a reputed 5 star resort. Cleaning - very hit and miss. One day I returned to my "cleaned" room where my duvet had been thrown over the bed, and our pillows still showed our head imprint from the night before. Bathrooms given a cursory clean but stains on the furniture, shower incrusted with calcium deposits which made it difficult to turn on. Food: The buffet is a bun fight so do not expect a quiet relaxing environment. The food is plentiful but with very little flavour and general bland. Whilst I understand its difficult to cater for all tastes.... it feels like flavour is the price paid. A La Carte: These restaurants you have to pre book but availability is difficult. We arrived late at night and downloaded the hotel app to book. One restaurant was instantly unavailable for our whole stay. We were able to book to others on our penultimate and our last nights. Sadly again the food was bland and most of the elements you could see in the buffet restaurant. The one saving grace for dining in these is that they are calm and relaxed. The beach: The hotel has a private beach which is lovely - but we only got to enjoy it once. This is because from 7am all the beds are taken by guest towels. There are signs on the beach and by the pools that these cannot be reserved and yet it happened everyday. As a guest you dont want the anxiety of trying to move towels and then dealing with disgruntled guests. Not conducive to a relaxing holiday. The staff should enforce the no reserving policy, however they dont. There are "life guards" sitting around the pools and on the beach that could do this rather than chatting to other staff or on their phones all day. Overall I would give this experience a poor 3 star experience rather than the 5 star I was expecting when I booked. This was my third visit to Crete and sadly it was the poorest experience. Again I want to reiterate that overall the staff are very friendly and hard working. However I would not return to this resort again.

I stayed in this hotel in August. I read the comments about this hotel, so I expected the worst. The worst thing is the rooms in this hotel - because they are old, the air conditioner is not in the room, but at the entrance to the room. I want to note the very nice stuff - always pleasant and smiling. The location of the hotel, beaches and views are impeccable. I am satisfied with the spa and the massage, the massage therapist Nikos really does a great massage. I also want to mention the mini club, I don't know how they conduct classes, but my child did not want to go to the pool, but wanted to go to the mini club.