Atlantica Amalthia Beach Hotel - Adults Only

Me and my husband have just arrived home from a 7 night stay at Atlantica Amalthia. On arrival at 1am, we were shown to our room, where we had 2 bottles of water waiting in the fridge for us. We opted for a garden view room which was private, clean and comfortable, but it also dated and in need of some modernisation. We also found that the bathroom floor flooded whenever we showered. For these reasons, I have given a rating of 4/5. However, the positives outweighed the negatives. Firstly, staff were very friendly and helpful. The pool areas were very nice and the sunbeds were incredibly comfy. We were glad that we had the option of 3 pools and the beach! Breakfast was really good, even for picky eaters! There were a selection of pastries (savoury and sweet), meats (cold and cooked), cheeses, eggs, bread, fruit, cereals and yogurts. Oh and Prosecco with breakfast on Sundays! Finally, our flight home wasn’t until midnight so we enquired at reception about a late check out. We were informed that this was possible but we would have to move rooms. So at 11am on our final day, we checked out and moved to another room straight away, no waiting around. This cost €70 and our checkout was at 7pm. This made our last day a lot more enjoyable and comfortable, especially for me as I struggle with some health problems. Overall, we enjoyed our holiday and would stay here again!

This hotel was an Adults Only, since we are 84 & 81 years old (although most people were 20 to 6o's) we were looking for a relaxing holiday near to a town, such Chania Old Town, since we rented a small car to get about, it was one of the best hotels we have ever stayed at. The Staff were all wonderful & very helpful. Our room was in the main building overlooking the pool and the sea and we were upgraded to a superior room. The cleanlyness was exceptional both in our room and around the hotel. The food was very good, we had half board and the breakfast was excellant with plenty of choice for all tastes. The catering was managed by Antonis, who was really nice to my wife. We particularly would like to mention Andreas our waiter on most occasions, always smiling and helpful. When we arrived, whist the room was ideal, unfortunately, to get into the shower it was fitted in the bath and my wife had difficulty in getting in over the edge. We spoke to Reception and Fofini (Fofi) immediately offered us another room in the new annex across the road. We said we loved the room and asked if a step could be provided and Fofi said give her 24 hours and she would solve it. The next day, a step had been constructed covered in towels (that were changed every day) that solved the problem perfectly. Our return flight was at 23.15 and Fofi arranged another room to shower and change. All in all 5 stars in all catagories

This is our second visit to the Atlantica Amalthia Beach Hotel and certainly won't be our last. We booked two rooms B & B with the hotel and to our surprise were located in the same rooms we stayed in the year before. The hotel staff work so hard and always make sure that you are being looked after. Andreas in the restaurant/bar always looked after us and went above and beyond every time to ensure our experience was enjoyable. He even recognised us from the year before and personally welcomed us back to the hotel, which I felt was a lovely touch. I find it difficult to remember the other staff members' names, but I couldn't commend them all enough. In regards to the staffing, it did seem like the hotel were short staffed on some occasions, especially with the beach service, but this was hardly a big issue for us personally as we often just used the bar if we wanted to order a drink. We were also aware of the religious holiday that takes place on 15th August. The hotel do offer some excellent food & we dined a couple of nights in the hotel, but if you are feeling adventurous or are just looking for something different, the surrounding Platanias and Agia Marina area offer some very nice places to eat out at; I would recommend Alteri Taverna or Petra. If you require a chilled out, hassle-free holiday with a little sightseeing then this is the hotel for you. It offers a good location with lots of local convenience shops, restaurants and cafes nearby and is situated exactly 20 minutes away from Chania depending on traffic. I would however mention that the hotel next door does play some very loud dance music, which even carried on into the early hours on one occasion, but again this didn't bother us. I would also like to give a special mention to Fotini Arvelaki in the reservations department who offered a personal touch and ensured our trip went smoothly and hassle-free even before we arrived at the hotel.

The only and ONLY critique I can find is the room's cleanliness. And even then, the only problem with it was I found a random pill in a very easily missed place. Didn't actually bother me one bit. Milleu is excellent, very calm and serene environment. Great pool bar, EXTRA friendly and helpful staff, felt welcome and almost like a VIP guest. 100% would recommend, and almost certainly will be back. I hope they pay their staff well!

Arrived in may 2023 Taken to our room it was nothing like the rooms advertised The room was old and very dated We asked for a room change to be shown the same type of rooms When I then asked where are the rooms we thought we booked we were told across the rd We were then shown the room we thought we had paid for We were then told to move there we would have to pay an extra £500 So they were advertising the nice side and no mention of the old side We cut our losses and few home less than 22 hours on the island Never got anywhere with on the beach either So lost all of our money we paid Few weeks later went to turkey and got what we booked

We were at the "Old" side and have a tiny room with balcony. The lock of the balcony door was broken, but it would be waste of time to say about it: sure some others have done it before but nothing happened. Last days of season, so they have to change whole lock... But anyway it was second floor and we didnt left any property at the room, so we let it be. And still it safe in Greece. Hotel pool was not so clean and sunbeds were also dirty, we had our own big towels so it was okey. Beach area was clean and sunbeds quite good, but it cost 10 e a day, then you got 2 water bottle, fresh towel (2 day of 7) and some fruits if you were just on time.There should be a sign for other people that its 16+ and only hotel customers: outside people just come there and let children run and play beside hotell guests, not funny at all. Breakfast was very good and plenty of different kind of food to take. Staff were so tired and they started to say goid morning when we were saying, try to learn them to smile also, but only one could do that (the female). Reception persons were helpfull. Food at the pool bar/restaurant was okey, but one time have a hair in club sandwich. We have been now twice but not third time.