We had a really bad experience staying here, and really do not recommend booking this hotel. We booked this hotel because we thought that it would be a nice place to relax before our flight home, but we were wrong. After arriving at our rooms in the early afternoon, which directly faced the pool, all we could hear was house music banging through the windows from the pool area which made us want to leave immediately. We then went to the pool and found that there was an excessive amount of off-duty US military men staying. My friend and I were unable to spend more than 5 minutes at the pool without being approached by different members of their platoon, which prevented us from being able to relax. No staff members were present and we didn’t feel comfortable at all. Unfortunately, we also had lunch by the pool - which made us physically sick immediately after. After ordering, it took 40 minutes for us to be served. We first ordered a goat's cheese salad with caramelised onions, then received a plate of lettuce swimming in mayonnaise and what seemed to be a hodgepodge of whatever was lying around in the kitchen but none of the ingredients from the menu was on the actual salad. We returned the order because what we were given was inedible (unless you enjoy mostly mayonnaise, which we don’t), we then ordered the nasi goreng - a dish which is translated into Indonesian as “fried rice” - but what we received was creamy rice, runny uncooked eggs and meat with lots of fat on it. We tried to eat the nasi goreng and directly ended up throwing it back up again as it was poorly cooked. Upon leaving, we tried to organise a taxi from the hotel to the airport, and the receptionist told us that she had booked it for us and all was arranged. But when we came downstairs at the agreed-upon time, the receptionist told us that no taxi had been ordered. Luckily, we were able to flag a taxi on the street down in time but if we hadn’t, we would have missed our flight home.
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