What is good: The view, the cleanliness, the cocktails, the pool; What is Medium: The mattress, (average but OK) pillows (too high and very hot), the rooms - lovely now while new, but I can see they will suffer from wear and tear within months. The shower room walls are made of plaster board and the toilet and shower are either side of the basin. The toilet door is open at the top so any bad smells can be shared in the bedroom. The breakfast - OK, no jam. had to ask for black tea bags. What is bad: The signs. Tiny brown, with symbols that can’t be seen/understood easily if you drive by. The steps, oh boy the steps, there must be 1000’s, some of which are not the normal maximum height of 18cm, but at least 20cm. And the lovely granite "calçadas" paving has occasional missing stones or loose stones which are trip hazards. The Food/Bar area. Was soulless - like a posh school dining hall (but with a great view). NO information in rooms, just referring you to an app. The communication of everything - meals, menus, where is the bar, towels for the pool - you only get to find out when you LEAVE… if you are lucky. Setting the scene: So on arrival we are shown to our rooms which were at top of the valley - conveniently situated with parking for our cars (it was a car-club-event) can be parked outside. The whole complex is a series of blocks of adjoining rooms on different levels, linked by walk ways and steep outside stairs. Our Club organiser mentions that we must check in at some point but as my husband is of limited mobility (knees need replacing, he has a walking stick) the stairs are not an option and a golf cart can be requested to take him down to lower levels if necessary. What went wrong: We requested a lift for my husband for breakfast. (Sadly, or happily it turns out) there is only room for one passenger, I had to brave the stairs. I arrive at breakfast and wait for my husband. A worrying delay later I get a message from someone telling me that 'they hit a stone' but everything is OK. 10 minutes later my husband turns up at breakfast. He’d had had to walk down. Actually he was lucky to be alive. The Golf cart hadn’t just 'hit a stone' it had in fact hit 7 vertical posts made of slate protecting the footpath from a drop of at least 10 meters down a shear hillside. The narrow path was going down a steep slope and around a near-90 degree bend. The golf cart, with the not inconsiderable weight of my husband added) was as wide as the path, had hit the barrier and knocked over the vines and posts and LUCKILY the wheels got tangled in the wire vine-supports, and stopped the vehicle from toppling over the cliff. So we had to continue with our day. I went on a club-organised activity, my husband was returned (by cart, using a different more sensible route) to his room to lie down. We had organised an extra night to help make the excursion less tiring for my husband who would be doing a lot of driving this weekend. Howe
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