Hotel dekat Lifestyle, Abu Dhabi

Breakfast was a bit mediocre, service was unprofessional, location was ok, service was average

Very happy with Marriot hotel, the only thing I was hesitant is on our last night the A/C didn’t work in my room, at 2am I woke up from my sleep very hot, but maintenance staff sorted it out straight away

We were so shocked that the hotel room is so comfortable, clean, and there is a bathtub too?! We love our short stay here The shuttle bus came on time upon arrival and departure too My husband even get to perform his friday prayers at the Sheikh Zayed Grand Mosque! Highly recommending everyone to stay here if you have a longer transit! The breakfast buffet spread is simple but a good variety! The quality of the food is awesome too! But do note that it cost 62 aed per person for breakfast!

Decent hotel located nearby the Grand Mosque which was our main concern in visiting Abu Dhabi. Huge thanks to Mr. Kacimi, in the reception, for giving us the great family room. His kindness, with a smile, is an asset to the hotel. The room was so spacious, which really accommodated my family. Nice amenities as well, especially the jacuzzi, steam & sauna bath. We loved the salas / living area, thanks to Mr. Raghu and Mr. Rhohan, housekeeping dept., for providing our needs, especially the extra beds for my mom & I and for the bottled water. You guys are awesome, always smiling despite the busy schedule. Buffet breakfast was superb, with plenty of foods, we really enjoyed. Lastly, we don’t want to leave that early as we wanted to spend more time in the steam/sauna bath, hence, thank you so much Mr. Thuha Bo, in the reception, for granting our late check-out request. All of you are amazingly generous and kind by heart. Cheers and more power.

We arrived at reception and greeted by trainee staff we were 2 people she keep asking for other passports very strange hotel was booked for 2 people. There were no tea or coffees, which we had to get by phoning reception, also no toothpaste or brush, which they advertised had to ask for it. Asked for wakeup service which they call 30 mins early. Rest an average hotel.

Everything is exceptional from the reception to facilities. The receptionist even upgraded our room with free of charge and they even gave us free birthday cake which is very sweet. The breakfast buffet has amazing variety of food, even kids love it. The pool is amazing too.I like how the bed is big and very clean, the pillow and towel are comfy.

Hotel is new and looks good. But our first night was a disaster. After rain huge flood happened in the room and corridor. The water was ankle-deep in the room, and ceiling in the corridor felt down. It happened during the night. We called reception and asked for urgent help but nobody came. After we came down ourselves, receptionist proposed another room on a higher floor. The bottom line here: 1. The hotel was not designed correctly and is not prepared for rain. This is an omission of the building's master planner. Don’t stay on 3rd or 4th floors (they were affected mostly by the flood). 2. In emergent situations, the reception should focus on guests first, not on cleaning floors.

Our family of three stayed in Dubai and Abu Dhabi for 9 days, staying in 4 hotels in total, including 4 days in this hotel. I want to say that this is the hotel where I feel the worst! ! ! The hotel facilities are relatively old, and there is no special children's play area. This is not a big problem, the biggest problem is discrimination against Chinese people! ! ! 1. The first thing: When having breakfast on the first day, my daughter saw that there was a swimming pool outside, and there were people sitting outside the restaurant, so she also wanted to sit outside the restaurant. Then we chose a table slightly closer to the pool. We first asked if we could sit outside, and a Middle Eastern waiter said yes, and took the initiative to help us wipe the table. Then we went to pick up the food. After picking up the food, another waiter (blindly guessed that he was Indian) came over and said that we couldn't sit here, this was the area responsible for the swimming pool, and we needed to sit back in the restaurant area. We said okay, abide by the restaurant rules, and sat back immediately. [Let me explain here. The restaurant has two rows of tables outside and two rows of tables at the swimming pool. The table we chose was the third row from the outdoor tables of the restaurant, that is, the area next to the restaurant] While we were eating, no one asked us what coffee we wanted [generally, people abroad will ask you what you want to drink]. At this time, four foreigners came and sat at the same table in the same row as the table in the swimming pool area that we had selected before. Then the waiter who told us that we could not sit at this table was attentive to serve them tea and water, wipe the table, and took the initiative to help the four foreigners choose dishes from the self-service selection area to their table, one trip after another. Because we have driven to more than 10 countries by ourselves, we know that this is obvious discrimination, so we were very angry, especially my husband. My husband called the waiter over and asked why we could not sit there, but others could. The waiter said the same old thing: That is the swimming pool area, we can't sit there. We said we can not sit there, no problem, but why can others, please explain, he couldn't say why, so we went to find his manager. The manager also couldn’t say anything, except: (1) kept apologizing to us and (2) told us that we could sit wherever we wanted. I said it wasn’t a question of where to sit, we could sit anywhere, but we just needed an explanation as to why we weren’t treated equally. I said it was because we were from different countries, because we were Chinese, right? So discrimination? [This word is a very serious word in foreign countries]. He said no, and apologized, but in the end he didn’t give us an explanation. The second thing: Every day a waiter would come to our table to ask for our room number, but he would not ask the white people sitting at the tables next to us. The third point: The manager of the breakfast restaurant was dressed in a suit, which was different from the waiters. The manager only served white people attentively and never asked about us. I remember on the third day, I wanted to have a cup of coffee, but no one came to take care of me. I waited for a long time and had no choice but to go to the coffee machine to make a cup myself [in better restaurants abroad, you need to raise your hand]. At this time, the restaurant manager who had not appeared at our table for a long time appeared and was very unhappy. He said, ”Madam, just tell me if you need anything, please return to your seat.” I said that because no one cared about me, they all went to serve white people! ! ! Really, we had breakfast in this hotel for 4 days, and because the baby was small and ate slowly, we would spend an hour in the restaurant every day. The hotel manager really never cared about us and only served white people! ! ! [Not only did he not serve us, but he also did not serve other Chinese people] This was our observation and personal experience in the four mornings, so this hotel really discriminated against Chinese people very seriously. I gave him two hearts because after all, there were some patient and enthusiastic Middle Eastern waiters who were very good to my daughter. I think it's amazing, because there are many Chinese staying in Shangri-La, Shangri-La should feel friendly to Chinese people, after all, it earns Chinese money! However, this hotel earns Chinese money to discriminate against us Chinese. In addition, I want to say that in my many years of overseas experience, if you feel discriminated against, then he is really discriminating against you, you are not an illusion. When we encounter discrimination against Chinese people, we must speak out loudly, without making a fuss, and give a reasonable explanation! ! Finally, Shangri-La will be black for life!