Aberdeen (Westhill)

Lovely friendly welcome. We were on the ground floor and at the rear of the hotel so no stairs to climb and quiet at night. Heating excellent as were the beds and bedding. Really good night’s sleep and a lovely breakfast at the convenient Shepherd’s Rest next door. Great staff and service in both places. Excellent value all round and convenient for visiting Costco and avoiding the city centr

What can I say except one of the best premier inn we've stayed in. We had room 9, accessible room. Upon arrival guy on reception very helpful, area very clean, a tea station available to help yourself to extra tea, coffee etc. Arrived at room.... spotless, smelt fresh and clean, bathroom was shining, spotlessly clean. Bed very comfy, warm room with adjustable heater. I asked for iron and board and the reception guy brought it along. We were very comfortable during our stay. Decided to have breakfast and it was beautiful. Buffet style, plenty hot food and cold selections. If any complaint it's the toaster!!!! 4 times I put bread through, still not toasted right.. maybe needs changing. Definitely value for money. We will certainly return here without hesitation. Do NOT be put off by 1 star reviews, honestly place was just lovely.

We have stayed at Premier Inns many times and been very satisfied. This time the room we were allocated was in the"new wing" (8 years old!) On reaching the corridor there was a very bad smell which was also in our room. We returned to reception and asked for a change of room. The receptionist was very helpful and gave us a room in the older part which was fine. The same smell was present in the new wing on that floor too. Apparently it is due to the glue used on laying the carpet. The staff are constantly using air fresheners but they have limited (no?) effect. We were told others have complained about the smell too. In short if staying make sure your room number is less than 122 or 222!