Terletak di kota Queenstown (Fernhill), Kamana Lakehouse hanya berjarak 5 menit dengan berkendara dari Kapal Uap TSS Earnslaw dan Skyline Queenstown. Hotel yang mewah ini berjarak 2,3 mi (3,8 km) dari Taman Queenstown dan 3,3 mi (5,2 km) dari Ben Lomond Track.
Berendamlah di salah satu dari 3 hot tub atau nikmati fasilitas rekreasi lainnya, seperti pemandian air panas. Fasilitas tambahan di hotel ini mencakup akses Internet nirkabel gratis, layanan concierge, dan penyimpanan alat ski.
Makanlah di Nest, restoran fine dining yang memiliki bar/lounge, atau tetap tinggal di kamar dan manfaatkan layanan kamar (jam tertentu).Sarapan siap masak gratis tersedia setiap hari mulai pukul 07.00 hingga 11.00.
Fasilitas unggulan antara lain check-out ekspres, laundry/dry cleaning, dan resepsionis 24 jam. Merencanakan kegiatan di Queenstown? hotel menyediakan ruang seluas 100 meter persegi yang terdiri dari ruang konferensi dan 2 ruang rapat. Parkir mandiri gratis tersedia di lokasi.
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 73 kamar berpenyejuk udara yang dilengkapi dengan mesin espresso. Tempat tidur bantalan ekstra lembut Anda dilengkapi dengan selimut bulu angsa dan seprai premium. Kamar mempunyai balkon atau patio berperabot pribadi. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda, juga saluran digital untuk menikmati hiburan. Kamar mandi pribadi mempunyai perlengkapan mandi desainer dan pengering rambut.
We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.