The man at the reception was very kind. The facilities and services are excellent, so you won't get bored even if you stay for a long time. The rooms are clean. The showers have hot water. The kitchen is spacious. There is also a video viewing room. Since it is in Cusco, tours will pick you up in front of the hotel. They will also store your luggage when you go to Machu Picchu. It was really good.
The people at the front desk are super kind and recommend us a very good restaurant (organika). The place is super nice and clean, the best part was that shower. We stayed on Saturday and there was noise outside until late