Everything is fine apart from it’s a room next to the highway. Which makes it quite noisy during the stay. Also there’s a burning smell in Porto these days that even in the room without windows open I can still smell that. Not quite sure if it’s entitled for 4 star but with 24hr fully equipped gym (yes it’s a proper gym not a basic one with a few machines like most of the hotel) it’s still a great deal.
Location is very convenient
Good and spacious room in a very nice Hotel.
Staff was very attentive and service was excellent
It has access to a proper gym, that is a bit outdated but still in a very good condition.
Rooftop is a must with a great view over the city.
Decent hotel, very clean not too far from the tourist places.
All the staffs are very nice. Especially Ms. Sophia (Breakfast Buffet Area) who’s always present whenever we need anything.
The room is clean, they clean everyday but they forgot to refill the liquid body soap container. Needed to ask the reception for a refill and they’re action was prompt. It’s just that it’s a bit hot (AC not so good)
Overall, we had a lovely stay.
Overall very satisfied. The room is fully equipped and clean. The sink is very distinctive and the bathroom is separated from wet and dry. The hotel lobby can go directly to the food court next door, next to the bus station, and the taxi station needs to walk for five minutes. It takes at least half an hour to walk to the attractions. It is recommended to take a taxi.
The hotel was sending strange emails and the room smelled of drains.
They did change the room to their credit but that should not happen in the first place.
Porto was an amazing stopover. Vincci Ponte de Ferro was a great choice for us being so close to everything we wanted to see but quiet for a restful sleep after s long day of exploring. The views from the hotel is not something we’ll forget for a long, ling time!
Staff at check in double charged us our room fees that has been already paid. Our credit cards were asked for the purpose of deposit only though a mistake was made but was not communicate to us by the staff but only found out via credit card notification. I’m a Portuguese native speaker. It was a USD 1000+ charge on the card…
We went and there was a major problem with our reservation, we paid for a 50-metre room and we received a 25-metre room, then we had a change to another hotel, looks nice, it is well connected and parking on the same free road.
The breakfast buffet is ok. Good variety. The location is convenient and located near bus stop. They didn't allow us early check in.
Very Good
133 reviews
8.9/10
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9.3/10
Great
TTravelang88Hotel is centrally located near to Sao Bento station and can walk to most attractions like the clerigos and cathedral. There are also several food options available. The only downside is there’s not much amenities. The gym is pretty small and no swimming pool
JJulian TayThe hotel is probably one of the best in Porto. Unfortunately the online experience had not been pleasant. I realised that I booked a non cancellation stay in advance prior to my trip. When my trip was changed and my Porto is extended from 3 nights to 5 nights. I asked both the agent (Trip/Expedia) and Iater through the hotel for modification of the dates. They refused after several tries. In the end, we decided to forgo one night due to change in air ticket and stayed for the duration of our stay. The remaining nights at Porto. We decided to defer to another hotel. If the hospitality service can be better we would have stay there throughout. This is unfortunate coming from highly recognised hotel here.
GGuest UserA decent hotel but was disappointed that on arrival I paid an additional 30 Euros for a room with a balcony, its a pity I was informed that they expected it to rain for the whole duration of my stay, I unfortunately couldnt use the balcony at any point due to it being wet all he time, what a waste of money!!!!!
RRaymond TCYJust 1 minute walk from Heroismo metro station, the room is large with free wifi access, electronic safebox and minibar. Outdoor gym and nice peaceful lobby. Fast check in.
HHumsCakeLoveLocation was about 5 mins drive from Vila Da Nova Devasas train station and 10 mins walk to Camara Gaia subway station. It’s not that close to Porto city centre. You got to Uber or walk everywhere. No free water in room unless you’re a Hilton Honors Silver member and above, and that’s only for the 1st bottle. Items like cotton pads and vanity kits were not restocked unless requested. Hand towels were also provided on the first day only. Dental kits have to be requested as well. Kinda disappointed based on the fact that it was a stay for our honeymoon but even so water was chargeable at 6 Euros per bottle because I was only a Blue HH member. Towel racks were not available, only hooks. Otherwise great service from the ground staff who could speak English except for a waitress who couldn’t understand “no ham no bacon” for our omelettes! Simple breakfast served daily. We were also given a small cake to celebrate. Thanks for the stay.
AAnonymous UserGood and spacious room in a very nice Hotel.
Staff was very attentive and service was excellent
It has access to a proper gym, that is a bit outdated but still in a very good condition.
Rooftop is a must with a great view over the city.
PPassporttoPalateThis hotel was recommended by a friend and I would happily stay again, or in their other locations. The staff were friendly; the hotel was neat and clean. The rooms spacious enough, so you did not feel cramped in any way. The hotel has a pool, outdoor and indoor, and a small room with some gym equipment (but no room to spread of a gym mat out). There was some construction happening on the side street next to the hotel but it didn't bother us; the work stopped in the early evening.
The hotel is well located as well; easy waking distance to the square with lots of places to eat, and a few nice rooftop bars. You are a close walk to the market - which I would recommend eating your way through one afternoon, and close to the subway line if you wish to get further afield.
GGuest UserImpeccable service and the staff is intelligent and beyond professional. I’d say they were my favorite part of the stay. I loved the design and luxurious feel of the hotel, as well. The rooms are on the small side in Portugal but this hotel is of high quality and extremely clean. The sauna, steam room, and are pool are incredibly beautiful. Great location. Wonderful breakfast. The bed was super comfortable and the hotel was always quiet. I will definitely recommend this hotel to friends. I’d love to know who developed the hotel. One thing that I wish I had been told is that there was a rooftop. No one mentioned this at check-in and I just saw it in another post on Google.
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