Apartments di Shanghai, China

Very convenient location, just 3 mins walk to line 14 metro (exit 10) from hotel lobby. The hotel entrance lobby is directly above the famous Da Dong Peking Duck restaurant inside the IFC mall at LG1. The rooms lift lobby is directly connected to the IFC mall by a door on level 3 (door operating hours 10am to 10pm). The 2 bedrooms suite comes with full set of kitchen appliances (oven, big fridge, washer/dryer, dish washer).

Perfect location, Super convenient to everything (as Sporean). Few mins walk to Metro & Nanjing Pedestrian Rd (just like fm JEM to West Gate). Less than 15mins walk to d Bund (just like Raffles City to Marina). Most hotel rooms near Nanjing Ped. Rd r small, old & no window, no cars can direct pick up or alight at hotel, hv to go thru malls, steps or small alley to check in. Not for Polar, d room r big n clean with windows, washing machine, oven, big fridge & electric cooker. Toilet hv heater, wont feel cold after bathe n also can ”dry” clothes after wash😁. DiDi car can stop directly infront of d hotel. Busstop infront got 2 buses to 愚园 for 打卡 (not 豫园). Restaurants (some open till 12am) n shops beside hotel n along d street. The key point, d next street behind, Ningbo Rd, where famous Shanghai breakfasts n mini mart (open till 12am) can b found. Famous LAI LAI Xiao Long Bao is just 5mins walk away. Most important, staffs r friendly.👍👍

Very nice room with plenty of space. Great location and very nice staffs. Robot food delivery is so cool. I wish I can order food and got it delivered to the room by these robots but the app is only in Chinese! 🤨

This apartment is perfectly situated far enough out of the city to be quiet and peaceful, but close enough to get to all the places you want to, by train or bus. It is spacious and clean and well set up. There is a microwave oven and fridge but no cutlery, dishes or washing liquid. Best just to take your own. They do provide cups and drinking glasses and the room is serviced every day. The staff are professional and friendly.

Front desk staff, ”Yu” is really rude. We booked two room for 4 nights each. We just wanted to ask if the bed is queen or king bed but she kept telling us it is 1.5m length and does not want to listen to our explanation at all. We spoke in full mandarin and just used English for Queen and King bed and she shouted at us and say speak in Mandarin, don't speak in English! However, the listing states that the hotel can speak both English and Mandarin. She said she worked in Guangzhou and can understand cantonese but when we spoke in cantonese, she does not even understand or could reply us. If she is unable to speak English or do not know how to answer our questions, she could have directed us to another staff. She also screamed at me and said we are not hotel, we are just a condo after we just questioned about the bed type. The reason to question is that during the trip my mother injure herself and she is unable to stay at second story and my dad need to take care of her at the first story so if it is a king bed, both of them can sleep together and they can leave the upper storey empty. During this time, there was no other guests at the reception so there is no reason to be so impatient and impolite. On another day at night, another receptionist was also very rude to us when we enquire about our delivery package. Another issue was the housekeeping and my clumps of long hair that was dropped on the floor and eyelashes extension was not vacuum away. The room is quite dirty at some corners as well. Some rooms have washing machine while another room type does not have and the common washing machine need to pay money. Fortunately it was a short stay for us. Linda, the front desk receptionist on the other hand was really nice and patient but unfortunately we only got to know her on the second last day of our stay. Hope all the other staff will undergo training and provide the same level of service as Linda. It's the first time to encounter such service. I'm a frequent traveler to China, at least four times within 6 months. Each trip for two weeks.

I once stayed here years ago when it was not huazhu/Citadines, it was even better layout back then. The first front desk wasn’t very friendly and the laundry/gym area just smelled really bad.

I feel that it is one of the best stays I have in my trip to Shanghai. Service is very prompt, almost immediately. Fantastic. Room clean fantastic. Cooking needs like pot and pans all ready. General service is good. Only probably the not so good thing is the breakfast. Pretty limited. will still stay again.

This hotel is much beyond our expectation for this price. The room is big and clean. Washing machine and hanger are in the room. Air condition can become heater too. Projector is huge but all movie must be paid. Windows can be opened. The hotel in in the same building as Wanda Plaza which is ver convenient for everything. The street food is also at the back of hotel. You can find anything in the market. Traveling From airport to hotel is super easy. Didi will drop you in from of the hotel and you just walk to the corner of Wanda plaza. Suju hotel is labeled at the door in english. Its super closed to Zhoupu station exit 2. That is awesome. The path in the building may be dirty but the room is clean. I dont like only one thing that I can smell smoke in the room during the night. That hurt my nose.

I have stayed here for the second time, I really like the hotel here, it is new and the room is big and clean, the receptionist here is very friendly and open to guests. Next time I come to Shanghai, I will still stay at this hotel.

Luxury experience, home away from home - an unforgettable hotel As a foreign tourist, I am very satisfied with the service and facilities of this hotel. The hotel is strategically located, convenient transportation, and surrounded by abundant food and shopping places. The rooms are spacious and bright, tastefully decorated, and the beds are comfortable for a good night's sleep. What impressed me most was the service of the hotel staff. Mathys and Eden were warm and thoughtful and patiently answered all my questions, which made me feel the warmth of home. In addition, the hotel's Chinese and Western breakfast is also memorable. All in all, this experience made me feel very much at home, and I will choose this hotel again next time I come to China!